AlexSophie from ONETOO Design AgencyAdam from ONETOO Design AgencyBodie from ONETOO Design AgencyMarcel
Trusted by 100+ Founders
Build a category defining healthcare brand

A specialist healthcare branding agency in Melbourne. Combining brand strategy, positioning, and category design to help healthcare brands stand apart.

Book a Call

“Wonderful humans, and very good at what they do. Let them help you make your business better.”

Sam Keck
Sam Keck
Founder at Commonfolk

"They were innovative in their approach and really got us thinking about who we are at the core.”

Brant Williams
Brant Williams
Founder at Peritum

"What a thoughtful and joyful experience. I want to start a new business and do it again."

Mitch Fleming
Mitch Fleming
Founder at Mendi Moke

You?

We are a branding agency and consultants based in Melbourne specialising in healthcare branding.

We help medical, health, and wellness brands find clarity, position for growth, and prepare for remarkable change.

Filter
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Independent Wine Store
Independent Wine Store
+
Coming Soon
Independent Wine Store
Brand
Design
Shopify
Sissins
Sissins
+
Coming Soon
Sissins
Brand
Design
Webflow
Plumbed
Plumbed
+
Coming Soon
Plumbed
Brand
Design
Assurify
Assurify
+
Coming Soon
Assurify
Brand
Design
Webflow
Bermuda Coffee Studio
Bermuda Coffee Studio
+
Coming Soon
Bermuda Coffee Studio
Brand
Design
Commonfolk
Commonfolk
+
Coming Soon
Commonfolk
Brand
Design
Shopify
Bryx
Bryx
+
Coming Soon
Bryx
Brand
Webflow
Benchmark Consolidated
Benchmark Consolidated
+
Coming Soon
Benchmark Consolidated
Brand
Design
Webflow
Marks & Icons
Marks & Icons
+
Coming Soon
Marks & Icons
Brand
Design
DRIFT
DRIFT
+
Coming Soon
DRIFT
Marketing
Design
Brand
Webflow
Mendi Moke
Mendi Moke
+
Coming Soon
Mendi Moke
Design
Brand
Webflow
Spread Finance
Spread Finance
+
Coming Soon
Spread Finance
Brand
Design
Webflow
The AHI
The AHI
+
Coming Soon
The AHI
Design
Brand
Webflow

Great brands offer something different to the world.

Our healthcare branding consultants help medical, health, and wellness brands articulate distinct stories that change thinking, change feelings, and change actions.

"ONETOO have been so great to work with!"
Angela Hose
CEO at Business Lighthouse
"Wonderful humans. Very good at what they do."
Lachlan Wallace
Founder at Virtus Performance
"The branding, website and digital marketing is top notch!"
Tristan Morphett
Founder at Third Element
"ONETOO were amazing to work with!"
Liam McNamara
Founder at Project Alfred
“Really know their stuff!"
David Easton
Creative at Illumin8
Corey Wastle
Founder of Verse Wealth
"Better than we had envisaged."
Joel Aaron
Founder of Refundid
"Highly recommend."
Hannah & Zak Jarvis
Director of Gather Round
"I could not recommend ONETOO enough!"
Josh Brown
Creative at The Snake Hole
"Above & beyond."
Sam Keck
Founder of Commonfolk Coffee
"Let them help you make your business better."

From start-ups to scaling-up, our process is designed to partner with leaders to unlock growth, create unique value and achieve their mission.

01

Brand Strategy & Identity

Unlock potential, create new value and build competitive advantage. Our approach isn’t to make a brand work harder but to make it work different.

  • Brand Strategy
  • Brand Identity
  • Purpose Definition
  • Values
  • Positioning & Proposition
  • Personality
  • Creative Direction
  • Naming
  • Tone, Language, Messaging
  • Research, Audit and Analysis

What is Brand Strategy?

Brand strategy is a method of helping businesses grow, scale and escape the competition. Brand strategy helps businesses understand the dynamics of their market, understand their advantages and understand how to communicate it.

Brand strategy leverages research and consumer insight to create strategic opportunity to help businesses grow. Turn your business into a brand. Learn more about Brand Strategy

What is a Brand Identity?

So you have a brand strategy, a way of winning in the market and an own-able position. Now what? You'll need to bring your brand to life.

This will be a rich collection of visual and verbal elements that define how a brand presents itself to the world. Think logo, colour, typography, imagery, personality and tone of voice.

Brand positioning is the process of positioning a brand in the minds of consumers relative to competitors. It involves identifying a brand’s unique value proposition and communicating it effectively to the target audience to establish a distinct and favorable perception.

02

Branding Guidelines & Design Systems

  • Brand Guidelines
  • Design Systems
  • Typographic Systems
  • UI Kits

We don’t create static brand guidelines, we craft dynamic brand toolkits that empower teams. Built from a pixel up with atomic design principles, your brand is fit for purpose today and scalable tomorrow. Nice.

03

Digital Design

We help brave businesses turn compelling brands into unforgettable experiences. From start-up to scale-up, we collaboratively workshop, design and develop digital experiences that define industries and convert audiences.

  • UX/UI Design
  • Website Design
  • Information Architecture

We are a Webflow Premium Partner.

We specialise in building custom Webflow websites and implementing custom Webflow CMS Design + Development. Learn more about how we use Webflow.

Webflow Professional Partner

We are Shopify Professional Partners.

We specialise in building custom Shopify websites and implementing custom Shopify CMS Design + Development. Learn more about how we use Shopify.

Webflow Professional Partner
04

Digital Marketing

Bringing it to life and bringing it to people. Our marketing campaigns engage users at the right time and in the right channels, while seamlessly integrating your distinctive offering.

  • Digital Marketing Strategy
  • Search Engine Optimisation (SEO)
  • Search Engine Marketing (SEM)
  • Social Advertising
  • Conversion Rate Optimisation (CRO)
  • Google Analytics & Performance Tracking
  • Mailchimp
  • Klaviyo
  • Marketing Automation
  • Digital PR

SEO for Local Businesses.

We focus on optimising both the user-facing and technical components of a website to improve search engine rankings and attract more organic traffic.

Key areas include keyword targeting, meta descriptions, title tags, internal and external linking, clean URL structures, mobile-friendliness, header tags, image optimization, and schema markup.

Regular analysis and monitoring are crucial for continuous improvement, using tools like Google Analytics and Search Console.

We are Google Ads Partners.

Search Engine Marketing (SEM) with Google Ads involves creating and managing paid advertisements to appear on Google search results and partner websites. Key areas include keyword research, ad copywriting,  bid management and website conversion rate optimisation.

Effective SEM requires targeting the right audience, setting budgets, and using ad extensions to enhance visibility. Continuous monitoring and optimisation are essential for improving ad performance and ROI, utilising tools like Google Analytics for insights. Remarketing strategies and A/B testing help refine campaigns further.

Building category defining healthcare brands with a step by step process.

01

Discovery & Research

We start by understanding your market, your advantages, and your ambition. This includes stakeholder interviews, competitor analysis, and audience research.

02

Strategic Positioning

We develop your brand strategy—defining your category position, differentiation, and compelling brand story. This is where we answer "what makes you different?"

03

Identity Design

We translate strategy into visual and verbal identity. Logo, colour, typography, imagery, voice—every element designed to express your distinct position.

04

Systems & Guidelines

We build comprehensive brand toolkits that empower your team. Design systems, templates, asset libraries—everything needed to maintain brand consistency.

05

Implementation & Support

We don't just hand over files. We help you launch, train your team, and provide ongoing support to ensure successful implementation.

FAQ

Healthcare branding investment varies based on scope.

As a guide, ONETOO typically works across three engagement levels:

Brand Strategy Only
$15,000–$25,000
Positioning, purpose, audience mapping, and brand narrative. Ideal for healthcare brands needing clarity before design.

Brand Identity Design
$25,000–$45,000
Visual identity system built on a strategic foundation, including logo, colour, typography, and usage guidelines.

Full Healthcare Brand Development
$45,000–$75,000+
End-to-end brand strategy and identity for medical practices, health startups, or established healthcare organisations repositioning for growth.

Every engagement is scoped to the brand's stage and ambition. Get in touch to discuss what's right for you.

A healthcare branding agency helps medical and health organisations answer three fundamental questions:

  • Who are we? — Defining purpose, values, and the principles that guide how the brand operates.
  • What makes us different? — Identifying the distinctive positioning that separates you from competitors and alternatives.
  • How do we communicate it? — Building the visual identity, language, and brand system that expresses that difference consistently.

In practice, this means working through brand strategy, naming, identity design, messaging frameworks, and brand guidelines — then applying those across every patient, partner, and referrer touchpoint.

Learn more about what a brand strategy involves.

Branding in healthcare marketing operates under constraints that don't apply in most other industries. The differences include:

  • Regulatory environment Communications must comply with TGA, AHPRA, and HWA guidelines. Claims, testimonials, and therapeutic representations are all governed.
  • Trust as the primary currency Healthcare decisions are high-stakes and personal. Brand trust isn't a nice-to-have; it's the purchase trigger.
  • Multiple audiences  A single healthcare brand must often speak to patients, referring clinicians, insurers, and regulatory bodies — often with different messages and through different channels.
  • Category complexity Healthcare spans primary care, allied health, aged care, med-tech, pharmaceuticals, and wellness. Each has its own competitive dynamics and audience expectations.
  • Emotion and logic in balance Healthcare brands must reassure emotionally while demonstrating clinical credibility rationally. Most brand frameworks aren't built for this.

This is why working with specialist healthcare branding agencies rather than generalist firms typically produces stronger outcomes.

Most comprehensive branding projects take 8–16 weeks from kickoff to final delivery.

Typical timeline breakdown:

Weeks 1–3: Discovery & Research

  • Stakeholder interviews and workshops
  • Market research and competitive analysis
  • Audience research and insights gathering

Weeks 4–6: Strategy Development

  • Positioning and differentiation strategy
  • Messaging framework and brand platform
  • Strategic presentation and refinement

Weeks 7–10: Identity Design

  • Logo and visual identity exploration
  • Design system development
  • Application across touchpoints

Weeks 11–14: Refinement & Guidelines

  • Design refinement based on feedback
  • Brand guidelines and toolkit development
  • Asset creation and templates

Weeks 15–16: Handoff & Support

  • Final delivery of all assets
  • Team training and launch planning
  • Ongoing support as needed

Timeline variables: Number of stakeholders, decision-making speed, scope changes, and feedback cycles.

Rush projects can be accommodated but typically sacrifice depth of strategy. We recommend allowing time for proper discovery and refinement.

This depends on your strategic goals and current brand health. Here's how to assess:

You likely need a full rebrand if:

  • Your positioning no longer reflects who you are or where you're going
  • You've outgrown your original market or pivoted significantly
  • Your brand creates confusion or fails to differentiate
  • You're entering new markets or launching new offerings
  • Your visual identity feels dated or amateurish
  • Multiple stakeholders struggle to explain what makes you different

You likely need a brand refresh if:

  • Your core positioning is strong but your visuals feel tired
  • You're evolving, not completely changing direction
  • Your brand guidelines lack consistency or scalability
  • You need to modernise while maintaining equity
  • Your messaging needs tightening, not rethinking
  • You're expanding applications of existing identity

Not sure? We offer brand audits to assess your current brand health and provide strategic recommendations. This typically includes competitive analysis, stakeholder interviews, and a strategic assessment of whether you need evolution or revolution.

"What an incredibly thoughtful and joyful experience with ONETOO. I want to start a new business just to enjoy the brand process with the ONETOO team again."

Mitch Fleming
Mitch Fleming
Founder at Mendi Moke

Whether you're a Melbourne start-up defining your market or an established business ready to reposition your brand, we'd love to connect.

Ready when you are.

AlexSophie from ONETOO Design AgencyAdam from ONETOO Design AgencyBodie from ONETOO Design AgencyMarcel

New Business

Message received loud and clear.
We'll chat to you shortly.
Oops! Something went wrong. Please fill in the required fields and try again.